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If you have both Acrobat and Reader installed, removing the product that is the default PDF viewer can result in the other product failing to become the new default PDF viewer.How do I provide feedback? To submit feedback or ask a question, use the Enterprise Forum. How do I uninstall the tool? To uninstall the tool, just delete it. Clean My Mac When should the tool be used? The tool should be used when the regular uninstall fails for Adobe Acrobat, or when you want to remove Adobe Reader from your system.
Mac: The tool can be used from OS X 10.9 and onward.
If the cleaner tool executes the MSI uninstaller as part of the cleanup process, then an additional log file named is created in the above location.Īdobe Cc Cleaner Mac Download Free What are the system requirements? The tool can be used on any system that is supported by product versions 9.x and 10.x.
Mac: ~/Library/Logs/Adobe/AcroCleanerTool.log. Windows XP: C:Documents and SettingsLocal SettingsTempRaftLogsAdbeArCleaner.log. Windows 7: C:UsersAppDataLocalTempRaftLogsAdbeArCleaner.log. Adobe Cc Cleaner Tool Mac Download Does running the tool write to a log?ĭuring execution, a log file is created at: Press Quit button to quit the CleanerTool app or ViewLog button to view the logs.įrequently Asked Questions What products and versions work with the cleaner tool? The tool supports both Acrobat and Reader versions 11.x, DC, and Classic Tracks – 20. Press OK once finished dialog is shown. Provide admin password in the admin prompt dialog. Click on Clean button to remove the listed applications. Refresh button: You can repopulate the full list again using ‘Refresh’ button below that particular list. Remove button: Select the application you don’t want to uninstall and click ‘Remove’ button below that particular list. Following buttons below the lists can be used to customize the list. By default, all the listed applications will be selected for clean-up.
Applications found installed are listed separately for both Acrobat and Reader. Choose the product to remove and click Next. 
Double click the file: AcroCleanerTool.app. Double click to mount the AdobeAcroCleanerTool.dmg. Invokes the tool’s Help for example: AdbeArCleaner.exe /? This search includes non-default paths as well as default paths such as C:Program FilesAdobeAcrobat 10.0. Specifies whether to search for and delete only the installation directory identified by InstallPath or all directories on the machine:Ġ = Search for and delete only directories found on the path specified by the InstallPath parameter.ġ ( Default) = Search for and delete installation directories system wide. shared components should be cleaned or not:Ġ ( Default) = clean only components for the selected product.ġ = clean components for the selected product as well as shared components. You must use this parameter when using ScanForOthers = 0. Default = the product’s default location e.g. Run tool with the desired command line parameters as follows:. If more than one product is detected, choose which product to remove and whether or not to remove any files that may be shared between Adobe Reader and Acrobat. The user is also given an option to select and add any other additional installation. If the product is not found, then Acrobat/Reader is cleaned from default installation location at ProgramFilesFolderAdobeAcrobat *.* folder. If the product to be cleaned is installed on the machine, tool directly proceeds to cleanup. Choose the standalone product to clean and choose Next. Verify you want to continue, and choose Next. Double click the AdbeArCleaner.exe file. 
This tool can only be used with standalone versions of Acrobat and Reader.
Do not proceed if you installed Acrobat or Reader as part of Creative Suite.Once you are done, please send us your comments and let us know about your experience. Follow either the User Interface Workflow or the Command Line Usage instructions below to use the Adobe Reader and Acrobat Cleaner Tool.
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